I love this post over on the Signal vs Noise blog about the Suckage to Usage ratio of a product’s features. I think this will be a great tool to utilize on every project I work on in the future.

Filed under: interaction design by Ryan
No Comments »

Jared Spool wrote an excellent evaluation of the Amazon review process. Here’s an excerpt:
Amazon had reviews from the very first day. It’s always been a feature that customers love. (Many non-customers talk about how they check out the reviews on Amazon first, then buy the product someplace else.)
Initially, the review system was purely chronological. The [...]

Filed under: backcountry.com, interaction design, work by Ryan
No Comments »